Access by Plane
Dubai International Airport is only 10km from DWTC and is the regional hub for air transport with over 150 passenger airlines serving over 200 destinations.
Neighbouring Sharjah Airport is a base for regional and international budget airlines and is a 40 minutes’ drive from the city of Dubai.
Abu Dhabi International Airport is just over an hour’s drive away and covers comprehensive regional and international services.

Access by Metro
The station ‘Dubai World Trade Centre’ is on the Red Line within Zone 5. Trains run every 7 minutes and with options such as Park and Ride or feeder buses connecting various neighbourhoods to the metro.  Using the metro not only saves you time and reduces traffic on the roads, but also lowers our carbon footprint, which helps us work towards a greener environment.

Station opening times:
•    Monday to Thursday: 05:00AM to 01:15AM
•    Friday to Saturday: 05:00AM to 02:15AM
•    Sunday: 08:00AM to 01:15AM

The metro operational times are subject to change. For further details on Nol Cards and Nol tickets please visit http://www.nol.ae.

Access by Bus
For an up-to-date bus schedule that serves the area around the DWTC please visit the Roads & Transport Authority (RTA) website or call RTA’s call centre on +971 800 9090.

Access by Taxi
Metered taxis across the city are easy to find, well-regulated, clean and comfortable. Those that prefer to, can opt for ladies-only taxis driven by women. The taxi rank is located next to the ibis hotel at Exhibition Plaza.
More information on Dubai’s taxis can be found on National Taxi and Cars Taxi.

Access by Car
If you’re travelling by car, DWTC has direct access from the city’s main highway, Sheikh Zayed Road. Within the DWTC complex, take advantage of our extensive multi-storey parking facilities for around 5,000 cars.

Children 
No children under 16 are permitted in the halls during build up, event days and breakdown.  The exhibition is a trade event and the nature of the exhibits will reflect this, as such it is not a suitable environment for children. There are no crèche facilities at this event. 

Disabled Facilities 
The exhibition hall, meeting rooms and public areas will have disabled access.  There are also disabled toilets on site which are clearly signposted. An allocation of parking bays will be reserved for disabled drivers, please note that parking passes are still required for access to these bays. For further information please contact the Operations Team. Visitor wheelchairs are available from the Emergency Medical Services Centre and are subject to availability. 

Fire Appliances and Information 
The venue will be providing fire patrols during all phases of the event. Fire extinguishers of approved pattern and capacity can be found at various locations around the site according to the risk involved. Instructions will also be supplied, please locate your nearest extinguisher. Exhibitors will be given instructions regarding fire, emergency and accident procedures prior to the show opening, please ensure all personnel read these carefully. 

Fire Exits and Extinguishers / Fire Hose points must never be blocked. 
No paint or paint thinner can be placed near the electrical distribution boxes. 
Empty cartons/boxes, stand materials and combustible waste must be disposed of and not stored behind stands.  

First Aid Services
DWTC maintains a safe and healthy environment for everyone on their premises at all times, provided by their dedicated Emergency Medical Services (EMS) division. Their professionally certified and highly skilled medical team provides rapid emergency response, from immediate care for trauma, injuries and medical conditions, to speedy hospital transport.

During large events, our EMS station is located in the main concourse between Halls 4 and 5, near the Visitor Information Desk by Exhibition Gate entrance and depending on the scale of the exhibition, the Za’abeel Concourse.

Operating hours: The EMS team is available from 08:00 to 22:00 during build-up and tear-down. During event days, this service is operational from 1 hour prior to the start of the event to 1 hour after the event closes. 

Contact details: If you need assistance during your time at DWTC, please call +971 4 306 4040 to speak to the on-duty medic or call Command Control Centre on +971 4 306 4600 / +971 4 308 6212 for assistance. If you have no telephone, you can speak to the nearest member of the security staff, who will assist you.

Hospital Information: For insured patients who choose to go to a private hospital, the nearest one is the American Hospital (Tel: +971 4 377 6699). Patients who wish to be brought to a private facility will have to coordinate with said hospital to ensure they will accept the case / patient. A transportation fee will be applicable.

The nearest government trauma centre is the Rashid Trauma Centre which is about 7-10 minutes from the venue subject to traffic conditions.

Medical patients via ambulance (those who aren’t emergency cases) are normally taken to Dubai Hospital in Deira which is 10 – 15 minutes away.

Emergency cases to government hospitals are transferred free of charge.

Smoking Policy 
Smoking is strictly prohibited throughout the halls. There will be a smoke free policy implemented during all stages of the exhibition. There will be designated smoking areas outside at the back of the venue.