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Wired Internet
A computer or device with an RJ45 network interface is required to use DWTC wired internet connections. Internet lines are activated on the last day of build-up. Please advise your Event Planner if you require the service prior to this date. 

Wi-Fi Limitation
Wireless packages are only for light internet browsing and email checking. The wireless network should be viewed as augmenting the wired network and to provide more flexible network use. Applications that require large amounts of bandwidth or are sensitive to changes in signal quality and strength may not be appropriate for wireless access.

DWTC can only offer support for those devices that are compatible with the 5GHz wireless frequency. 
To know if your device supports 5GHz radio you can search www.gsmarena.com to see the specifications of your smartphone or tablet under DATA _ WLAN. If it has “Wi-Fi 802.11 b/g/n” then it only supports 2.4GHz, if it has “Wi-Fi 802.11 a/b/g/n” then it supports 5GHz.

Visitors’ Access
DWTC provides free WIFI access for visitors only in the public areas, like concourses, outlets, plazas and restaurants; this access is valid for two hours only per day. You need to self-register for this network and must have a working mobile number for verifications purposes.  

Exhibitors/Sponsor Access
Due to the variability of wireless network signals within the exhibition environment, DWTC operates the following:

  • Wireless internet networks installed by exhibitors / sponsors and their contractors can only function on 2.4GHz. DWTC does not recommend this for product demonstration though due to interference from multiple networks and are unable to offer any technical support on this frequency
  • DWTC operates a “Clean Air” policy on wireless internet networks functioning on 5GHz and will reserve the right to switch off any unauthorised 5GHz wireless networks
  • The “5GHz Wireless Internet Access” product only operates on the 5GHz wireless band

When using the DWTC ordering website you will need to create an account directly with them.

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